I have been to this establishment multiple times for my children and have always been treated pleasantly. The front desk is always very nice and service is pretty fast. Today, I came in for myself and had a very unprofessional and rude experience with Linden Batiste PA. She belittled me and my symptoms. When I gave her my symptoms, she responded in a rude derogatory manner and was more focused on correcting me what symptoms belonged to which illness instead of properly checking me out. I came in for a wheezing cough, congestion, shortness of breath, etc. and she didn’t run any tests on me (covid, rsv, strep). She gave me no information on what my illness was or what were the next steps I should take. That in itself is malpractice because she did not run the appropriate tests in order to diagnose me correctly. It does not seem like she wants to help and instead thinks she is better than anyone else because of her profession. I would not recommend her AT ALL. Apple urgent care should really reconsider her employment here as I’m sure I’m not the first customer who has experienced her unpleasant, unfriendly approach. She should not be in the medical industry if this is how she treats patients.
GENESIS F. | Apr 19, 2024
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